If the purchase price was between $2,999.99 and $4,999.99, there will be a restocking fee of 15% of the purchase price that will be deducted from any refund due to customer. ![]() More questions? Back to Main FAQ Page back to topĪre returns subject to a restocking fee? Products may be returned within 15 days of delivery for a refund of the purchase price and taxes, if returned with no damage and with all accessories, components and parts however, some returns will be subject to a restocking fee as follows: Obtaining a RMA number does not extend your Return or Exchange time period. ![]() Please allow 7-10 business days for processing once we receive your return. Refunds/credits will not be issued until Acer has received your returned product with a valid RMA and processed it accordingly.Acer will return such merchandise to the customer. If you cause damage to and/or modify the product, you void your right to return.Returns must include all original packaging, accessories and manuals, not have any missing parts or accessories (e.g, cables, manuals, driver disc) and be in a resaleable condition.Item(s) must be returned within 7 business days of the issuance and receipt of a valid RMA.The customer is responsible for the return of the product and must obtain a Return Merchandise Authorization (RMA) from Acer by contacting 1-80. ![]()
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